IT & Network Support Analyst skilled in system deployment, user support, and infrastructure management. Experienced in handling servers, network devices, and security systems.
Delivering robust IT solutions through network infrastructure, security systems, and technical support.
Designed and implemented local site network infrastructure, configuring routers, switches, firewalls, and access points. Managed VLANs, DHCP, DNS, and VPNs for secure and efficient connectivity.
Installed, configured, and maintained IP cameras, NVR/DVRs, and CCTV infrastructure. Ensured reliable deployment in challenging environments and provided ongoing technical support and upgrades.
Provided first-line IT support for hardware, software, and network issues. Managed Windows and Linux servers, performed hardware upgrades (HDD to SSD), and maintained asset inventory.
Specialized in building and managing websites using WordPress and Elementor. Experienced in plugin management, PHP version updates, site optimization, and troubleshooting to ensure peak performance and security.
I am an IT professional with over 3 years of experience in IT support and network administration. My expertise lies in system deployment, user support, and infrastructure management.
I have a strong background in handling servers, network devices, and security systems to ensure reliable IT operations. I am currently pursuing a Bachelor of Computer Science (Hons.) in Computer Networks at UiTM Shah Alam.
My technical skills include proficiency with MikroTik, Ubiquiti, Ruckus, Fortinet, and various operating systems like Windows and Linux.
Ampang, Selangor
3+ Years
My professional journey in the IT industry.
Provided first-line IT support, installed and configured PCs/laptops, and designed local site network infrastructure. Managed VLANs, DHCP, DNS, and VPNs. Supported Windows and Linux OS, and maintained CCTV infrastructure.
Installed and configured IP CCTV systems and access control devices. Pulled and terminated network cabling. Configured networking equipment including MikroTik routers. Provided hardware upgrades and maintenance.
Specializing in Computer Networks. Current GPA: 3.7.
CGPA: 3.41. Also obtained Diploma in Malaysian Skill Level 4.
Verified skills and qualifications.
MTCNA Certification obtained in May 2024, validating expertise in MikroTik RouterOS and network management.
I am proficient in VLAN, DHCP, DNS, VPN, NAT, and Firewall configurations. I have hands-on experience with MikroTik, Ubiquiti, Ruckus, and Fortinet devices.
Yes, I have extensive experience installing and configuring Hikvision, Dahua, and Axis CCTV systems, including NVR/DVR setup and network integration.
I support Windows Server, Windows 10/11, and Linux distributions such as Ubuntu and Debian.
I have completed CCNA R&S modules including Introduction to Networks, Routing and Switching Essentials, and Scaling Networks.