I am an IT professional with 3+ years of experience in technical, IT & Network Support. My expertise includes system deployment, user support and infrastructure management.
Delivering robust IT solutions through network infrastructure, security systems and technical support.
Improved network performance, security and reliability by designing and implementing site-level network infrastructure. Configured routers, switches, firewalls and access points and optimized connectivity through effective management of DHCP, DNS and VPNs.
Enhanced site security and monitoring reliability by installing, configuring and maintaining IP cameras, NVR/DVRs and complete CCTV infrastructure. Ensured stable operation even in challenging environments through proper deployment practices and continuous technical support, maintenance and system upgrades.
Ensured smooth daily IT operations by delivering first-line support for hardware, software and network issues across user devices. Improved system uptime and support efficiency by managing Windows, performing hardware upgrades and maintaining accurate IT asset inventory.
Ensured high-performance and secure website operations by building and managing WordPress sites using Elementor. Optimized site speed and reliability through effective plugin management, PHP version updates, and technical troubleshooting.
I am an IT professional with over 3 years of experience in IT support, network administration and system management. I have hands-on experience in deploying, maintaining and troubleshooting servers, network devices and security systems to ensure reliable and secure IT operations.
I am currently pursuing a Bachelor of Computer Science (Hons.) in Computer Networks at UiTM Shah Alam to further strengthen my technical knowledge.
My technical skills include working with MikroTik, Ubiquiti, Fortinet and proficiency in Windows and Linux operating systems, enabling me to deliver efficient support and infrastructure management for business environments.
Ampang, Selangor
3+ Years
My professional journey in the IT industry.
I ensure smooth daily IT operations by providing first-line support, installing and configuring PCs and laptops and maintaining Windows. I design and manage local site network infrastructure, including VLANs, DHCP, DNS and VPNs and oversee CCTV and surveillance systems to deliver secure and reliable IT services.
I gained hands-on experience installing and configuring IP CCTV systems and access door, terminating network cabling and configuring MikroTik routers. I performed hardware upgrades and maintenance, contributing to reliable IT and security operations across multiple sites.
Currently pursuing a part-time Bachelor of Computer Science (Hons.) in Computer Networks, Semester 5, recently achieving a GPA of 3.7.
Completed with a CGPA of 3.41. Also obtained Malaysian Skills Level 4 certification, gaining hands-on experience in networking, system administration and technical support.
Verified skills and qualifications.
MTCNA Certification obtained in May 2024, validating expertise in MikroTik RouterOS and network management.
I am proficient in VLAN, DHCP, DNS, VPN, NAT and Firewall configurations. I have hands-on experience only with MikroTik and Ubiquiti devices.
Yes, I have extensive experience installing and configuring Hikvision, Dahua, and Axis CCTV systems, including NVR/DVR setup and network integration.
I support Windows Server, Windows 10/11, and Linux distributions such as Ubuntu and Debian.
I have completed CCNA R&S modules including Introduction to Networks, Routing and Switching Essentials, and Scaling Networks.