Profile - Ahmad Aiman Firdaus

Ahmad Aiman Firdaus

IT & Network Support Analyst

I am a dedicated IT professional with over 3 years of experience in IT support and network administration. My passion lies in building robust network infrastructures and ensuring seamless system operations.

Currently based in Ampang, Selangor, I specialize in system deployment, user support, and infrastructure management. I have hands-on experience with a wide range of enterprise hardware including MikroTik, Ubiquiti, and Fortinet devices.

I am currently furthering my education with a Bachelor of Computer Science (Hons.) in Computer Networks at UiTM Shah Alam, maintaining a strong academic record while working in the field.

Ampang, Selangor

ahmadaimann29@gmail.com

+60 16-225 1009

Malay (Native), English (Intermediate)

Technical Skills

Networking

VLAN Configuration
DHCP & DNS Management
VPN Setup (L2TP, OpenVPN)
NAT & Firewall Rules
MikroTik RouterOS
Ubiquiti Unifi / Ruckus

Hardware & CCTV

Hikvision / Dahua / Axis
NVR & DVR Configuration
ZKTeco Access Control
Fortinet Security Fabric
PC Assembly & Repair
Cabling & Termination

OS & Tools

Windows Server
Windows 10/11
Linux (Ubuntu/Debian)
Winbox / UniFi Controller
CheckMK Monitoring
Adobe Photoshop / Illustrator

Education

Bachelor Of Computer Science (Hons.)

Universiti Teknologi MARA (UiTM) Shah Alam

Present
Semester 5

Major in Computer Networks. Currently achieving a GPA of 3.7.

Diploma in Engineering Technology

ADTEC Batu Pahat

2018 - 2022
Computer & Networking

Graduated with CGPA 3.41. Gained hands-on experience in network engineering and computer systems.

Diploma in Malaysian Skill Level 4

ADTEC Batu Pahat

2018 - 2022

Certified technical competency in computer and networking technology.

Certifications

MikroTik Certified Network Associate

MikroTik (MTCNA)

Issued May 2024

CCNA: Introduction to Networks

Cisco Networking Academy

Issued Oct 16, 2025

Partner: NDG Linux Unhatched

Cisco Networking Academy

Issued Jul 20, 2024

CCNA R&S: Scaling Networks

Cisco Networking Academy

Issued Oct 26, 2020

CCNA R&S: Routing & Switching Essentials

Cisco Networking Academy

Issued Oct 19, 2020

Introduction to Cybersecurity

Cisco Networking Academy

Issued Oct 12, 2020

Introduction to Packet Tracer - Mobile

Cisco Networking Academy

Issued Oct 12, 2020

Networking Academy Learn-A-Thon 2020

Cisco Networking Academy

Badge Earned 2020

Partner: NDG Linux Essentials

Cisco Networking Academy

Issued Dec 30, 2019

Introduction to Packet Tracer

Cisco Networking Academy

Issued Sep 02, 2019

IT Essentials

Cisco Networking Academy

Issued Jan 23, 2019