My Profile
Here's my background, skills and qualifications in my own words.
Ahmad Aiman Firdaus
IT & Network Support Analyst
I'm an IT & Network Support Analyst with 3+ years of hands-on experience. I build robust network infrastructures and keep systems running smoothly.
I'm based in Ampang, Selangor. I deploy and support systems, manage infrastructure and work with enterprise hardware including MikroTik, Ubiquiti and Fortinet.
I'm currently pursuing a Bachelor of Computer Science (Hons.) in Computer Networks at UiTM Shah Alam. While balancing full-time work and studies, I continue to improve my technical capabilities and industry knowledge each semester.
My Technical Skills
Networking
- VLAN Configuration
- DHCP & DNS Management
- VPN Setup (L2TP, OpenVPN)
- NAT & Firewall Rules
- MikroTik RouterOS
- Ubiquiti Unifi
Hardware & CCTV
- Hikvision / Dahua / Axis
- NVR & DVR Configuration
- ZKTeco Access Control
- PC Assembly & Repair
- Cabling & Termination
OS & Tools
- Windows Server 2019/2022
- Windows 10/11
- Linux (Ubuntu/Debian)
- Winbox / UniFi Controller
- Adobe Photoshop / Illustrator
My Education
Bachelor Of Computer Science (Hons.)
Universiti Teknologi MARA (UiTM) Shah AlamSemester 6
I'm majoring in Computer Networks, recently achieving a GPA of 3.7 on semester 5
Diploma in Engineering Technology
ADTEC Batu PahatComputer & Networking
I graduated with a CGPA of 3.41 and gained hands‑on experience in network engineering and computer systems.
Diploma in Malaysian Skill Level 4
ADTEC Batu PahatI earned certification in technical competency for computer and networking technology.
My Certifications
MikroTik Certified Network Associate
MikroTik (MTCNA)
Issued May 2024
CCNA: Introduction to Networks
Cisco Networking Academy
Issued Oct 16, 2025
Partner: NDG Linux Unhatched
Cisco Networking Academy
Issued Jul 20, 2024
CCNA R&S: Scaling Networks
Cisco Networking Academy
Issued Oct 26, 2020
CCNA R&S: Routing & Switching Essentials
Cisco Networking Academy
Issued Oct 19, 2020
Introduction to Cybersecurity
Cisco Networking Academy
Issued Oct 12, 2020
Introduction to Packet Tracer - Mobile
Cisco Networking Academy
Issued Oct 12, 2020
Networking Academy Learn-A-Thon 2020
Cisco Networking Academy
Badge Earned 2020
Partner: NDG Linux Essentials
Cisco Networking Academy
Issued Dec 30, 2019
Introduction to Packet Tracer
Cisco Networking Academy
Issued Sep 02, 2019
IT Essentials
Cisco Networking Academy
Issued Jan 23, 2019